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WestJet Wheelchair Assistance service is designed to ensure a smooth and accessible travel experience for guests with reduced mobility, offering comprehensive support throughout the entire journey. From the moment of booking, guests can request wheelchair assistance by contacting WestJet’s customer support team or indicating their needs during online ticketing, ensuring accommodations are in place before travel. At the airport, WestJet staff are available to assist with check-in procedures, helping guests navigate through terminals efficiently and comfortably. Baggage assistance is also provided, including help with lifting, tagging, and transporting luggage to and from the check-in counter or baggage claim area. Trained agents offer detailed flight information, including boarding times, gate locations, and any potential delays or gate changes, and ensure that guests using wheelchair assistance are among the first to board and last to disembark, prioritizing safety and comfort.